The “Opportunity for Older People” course was a real enrichment for me. He was very educational and informative. I learned that older people still have a chance on the job market - be it in retirement homes, commercial kitchens, in the catering industry, in warehouse logistics or in other areas. I can say that I never got bored of the lessons. It was carried out with a lot of patience, taking into account each person's educational or professional status and - sometimes also with playful sequences.
Communication
Practical communication basic seminar
Short description:
The training is aimed at people who need to communicate more orally due to a new professional situation. The basic seminar teaches the most important basics of interpersonal communication. Depending on the professional group and needs, special advanced seminars can be booked.
Speech and presentation training
Short description:
The ability to speak and present are important prerequisites during training, at work, or for professional or scientific qualifications.
Only those who present content in an understandable and interesting way will be convincing and leave a lasting impression.
In this training you will be taught both rhetorical and technical skills and abilities for a convincing and strong appearance.
Public speaking and teaching
Short description:
For many professional groups, the permanent ability to talk and speak is a prerequisite for professional performance. A self-confident and authentic appearance helps you to convince your audience to support your cause.
But what makes a confident, authentic appearance? How do I secure the attention of my listeners and convince them of the content of my speeches?
During training or further education, you will learn the speaking and rhetorical basics of presenting. Using a topic you are familiar with and a presentation you have already prepared, we will show you ways to optimize your appearance. A team of qualified and experienced communication specialists will give you clear feedback and, if necessary, support you beyond the training period.
Speaking in exam situations
Short description:
This training is aimed specifically at pupils, trainees, students and doctoral candidates who need to prepare for an oral examination. The aim is to give participants strategies for dealing with stress and nervousness and to develop their rhetorical skills and abilities so that they are optimally prepared for upcoming exam situations.
The difficult doctor/therapist-patient conversation
Short description
This course is intended as an advanced course for doctors and medical staff.
What are the reasons for unsuccessful conversations between doctor and patient or therapist and patient? How do you deal with difficult situations and resolve them to mutual satisfaction? A team of speech scientists, actors and doctors supports you in optimizing your conversation behavior.
Conversation training – communication course for foreign-speaking medical staff
Short description
This course is primarily aimed at foreign-speaking doctors and medical staff who are not fluent in the German language. Building on a job-related intensive German course, knowledge of doctor/therapist-patient communication is imparted. Cultural influences and intercultural differences in communication are discussed in detail.
Conversation management
Seminar content:
Through this seminar, which is held by the ISE Language and Vocational Training Center, you will learn how to conduct conversations in a positive and persuasive manner, how to use conversation management techniques and how to actively structure conversations.
- What “ears” do people use to hear?
- “Active listening” and non-verbal communication
- Phases in the conversation
- Structuring short meetings, employee discussions and criticism discussions