This course is primarily aimed at foreign-speaking doctors and medical staff who are not fluent in the German language. Building on a job-related intensive German course, knowledge of doctor/therapist-patient communication is imparted. Cultural influences and intercultural differences in communication are discussed in detail.
Amberg
Our administration has moved to Kaiser-Ludwig-Ring 9
In order to provide our customers with an even better service in the area of training, further education and training, we have expanded and positioned our premises near the train station.
In order to be able to offer all services “from a single source”, we have our language and vocational training center on site
Integration course participants were successful
There was also reason to be happy at the ISE Language and Vocational Training Center on Friday, February 8th, 2013: The course participants were presented with certificates for the successful completion of the integration course in Amberg. The German language course began on May 29, 2012 and was successfully completed on January 10, 2013 with the orientation course on the topic of Germany.
Managing director Peter Blendowski from the ISE Language and Vocational Training Center congratulated the course participants on their good results. The aim of the course, namely to prepare immigrants to participate equally in life in Germany, was achieved. Mr. Rohrer from the Federal Office for Migration and Refugees pointed out that only good language skills can ensure success on the job market.
Implement potential – warehouse logistics students start their internship
The ISE Language and Vocational Training Center has been carrying out retraining in the apprenticeship “warehouse logistics specialist” with great success for many years.
Company history
1987
In the years 1987 to 1989, Mr Walter Ringer as a German teacher teaching immigrants from Eastern Europe. During this activity he complained several times that simply learning the German language was not enough. Our new fellow citizens are confronted with a completely new culture; They need support with official procedures, looking for accommodation, etc.
1989
Mr. Ringer wanted to provide his protégés with this support beyond teaching the language and founded the company in 1989 Institute for Language and Enculturation.
Conversation management
Through this seminar, which is held by the ISE Language and Vocational Training Center, you will learn how to conduct conversations in a positive and persuasive manner, how to use conversation management techniques and how to actively structure conversations.
- What “ears” do people use to hear?
- “Active listening” and non-verbal communication
- Phases in the conversation
- Structuring short meetings, employee discussions and criticism discussions
Leadership through goal agreement
During the seminar at the ISE Language and Vocational Training Center, you will learn about the benefits of goals and goal agreements, help shape the goal agreement process in the company and be able to conduct constructive goal agreement discussions.
- Benefits of target agreement discussions
- Increased performance through goals
- The meaning of target agreement discussions for the company, the employees and managers
- The target agreement process in the company
- Goals and measurement of success in the company
- Steps for introducing target agreements
- Organisation
- Possible stumbling blocks during implementation
- Different types of goals
- Formulate goals correctly
- The target agreement discussion
- Interview preparation – interview process – follow-up
- Target agreement discussions and employee development
- The milestone conversation
- The assessment interview for goal achievement
- Conversation techniques
- Difficult situations and conflicts in target agreement discussions
- Conversation documentation
Negotiate successfully
Seminar content:
As part of this seminar at the ISE Language and Vocational Training Center, you will learn to act as a competent negotiating partner. The training imparts practical methodical, rhetorical and psychological knowledge and skills. You will learn how to better assess your negotiating partner, how to solve emerging conflicts constructively and how to make your negotiations even more successful in the future.
- Negotiation situations
- Reflect on your negotiating skills and analyze your success factors
- Negotiation goals, needs, interests and resources
- Planning the negotiation process taking into account the situational framework (distribution of power, time pressure, availability of information and personal characteristics)