“Happiness often comes from paying attention to small things, unhappiness often comes from neglecting small things.”

Wilhelm Busch

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ISE Sprach- & Berufsbildungszentrum GmbH

Conversation management

Seminar content:

Through this seminar, which is held by the ISE Language and Vocational Training Center, you will learn how to conduct conversations in a positive and persuasive manner, how to use conversation management techniques and how to actively structure conversations.

  • What “ears” do people use to hear?
  • “Active listening” and non-verbal communication
  • Phases in the conversation
  • Structuring short meetings, employee discussions and criticism discussions

Important information:

  • Target group: Managers, group leaders, project managers
  • Type of measure: open training
  • Duration: 2 days
    Appointments to be agreed upon when placing the order
  • Price: €990.00 (net) / €1,178.10 (gross)
  • Class location: ISE training center, Kaiser-Ludwig-Ring 9, 92224 Amberg
  • Class time: 9:00 a.m. – 4:30 p.m
    with coffee breaks in the morning and afternoon as well as a lunch break
  • Funding opportunities: none
  • Minimum number of participants: 4
  • Contact persons: Helmut Albrecht, Peter Blendowski, Richard Kirschner

Do you have questions? To contact Contact us, we will be happy to advise you!