Short description
This course is intended as an advanced course for doctors and medical staff.
What are the reasons for unsuccessful conversations between doctor and patient or therapist and patient? How do you deal with difficult situations and resolve them to mutual satisfaction? A team of speech scientists, actors and doctors supports you in optimizing your conversation behavior.
Content
- Basics of conversational rhetoric
- Basics of appreciative communication
- Causes of a difficult doctor/therapist-patient conversation
- Basic psychological and psychotherapeutic knowledge
- Strategies for dealing with difficult situations
Methods
- Teaching lectures and class discussions
- Conversation exercises
- Role plays with actors under medical and linguistic supervision
- Video-supported feedback from the trainers
Important information:
- Target group: Doctors, therapists and other medical staff
- Type of measure: open training
- Duration: 2 days
- Price on request
- Class location: ISE Language and Vocational Training Center, training facility, Kaiser-Ludwig-Ring 9, 92224 Amberg
- Funding opportunities: none
- Minimum number of participants: 4 (max. number of participants: 10)
- Completion: Participation certificate
- Contact persons: Helmut Albrecht, Peter Blendowski, Caroline Horn
Do you have questions? To contact Contact us, we will be happy to advise you!