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ISE Sprach- & Berufsbildungszentrum GmbH

Confident appearance without arrogance and pathos – offer for companies and private individuals

Awakening interest and being convincing through naturalness – these are requirements that every person more or less consciously places on their communication partners. But what happens when nervousness, a monotone or strained voice, a speech or language impediment make listening difficult and distract from what is important?

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Basic communication course for teachers

Speaking is part of a teacher’s everyday life

Short description

A teacher's professional performance depends on his or her ability to talk and speak. The voice is his most important instrument. It is worth thinking that a considerable number of young teachers are unable to work after just six months of professional practice due to voice problems.

The aim of the courses is to raise awareness of the voice as a working tool and to improve teachers' general speaking skills and to actively support them in developing their communicative skills.

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Media coaching – call center communication

Short description:

The efficiency and success of telecommunications are based on employees' ability to communicate at all times. Speaking is the most important tool in the professional life of a call center employee. His performance depends on his speaking qualities, vocal health and his differentiated linguistic abilities and skills.

In this course you will not only learn the rhetorical basics of the structure and process of consulting and sales discussions. You will gain an intensive insight into the professional field of telecommunications from a speech training and phonetic perspective.

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Speech and presentation training

Short description:

The ability to speak and present are important prerequisites during training, at work, or for professional or scientific qualifications.
Only those who present content in an understandable and interesting way will be convincing and leave a lasting impression.
In this training you will be taught both rhetorical and technical skills and abilities for a convincing and strong appearance.

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Public speaking and teaching

Short description:

For many professional groups, the permanent ability to talk and speak is a prerequisite for professional performance. A self-confident and authentic appearance helps you to convince your audience to support your cause.
But what makes a confident, authentic appearance? How do I secure the attention of my listeners and convince them of the content of my speeches?

During training or further education, you will learn the speaking and rhetorical basics of presenting. Using a topic you are familiar with and a presentation you have already prepared, we will show you ways to optimize your appearance. A team of qualified and experienced communication specialists will give you clear feedback and, if necessary, support you beyond the training period.

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Speaking in exam situations

Short description:

This training is aimed specifically at pupils, trainees, students and doctoral candidates who need to prepare for an oral examination. The aim is to give participants strategies for dealing with stress and nervousness and to develop their rhetorical skills and abilities so that they are optimally prepared for upcoming exam situations.

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The difficult doctor/therapist-patient conversation

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This course is intended as an advanced course for doctors and medical staff.
What are the reasons for unsuccessful conversations between doctor and patient or therapist and patient? How do you deal with difficult situations and resolve them to mutual satisfaction? A team of speech scientists, actors and doctors supports you in optimizing your conversation behavior.

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Conversation training – communication course for foreign-speaking medical staff

Short description

This course is primarily aimed at foreign-speaking doctors and medical staff who are not fluent in the German language. Building on a job-related intensive German course, knowledge of doctor/therapist-patient communication is imparted. Cultural influences and intercultural differences in communication are discussed in detail.

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