On the mountain. (usc) There is a shortage of staff in the hotel and restaurant industry. Job centers, employment agencies and the ISE Language and Vocational Training Center Amberg want to remedy this with special courses for job seekers. Ten men and women have now successfully undergone an examination after basic training.
The participants, migrants and refugees, come from Iraq, Croatia, Eritrea, Syria, Tunisia and Kazakhstan. According to Sonja Schleicher, head of the local job center, this was virtually a training premiere. “After this course, you will have a qualification that will take you further,” emphasized Schleicher at the certificate award ceremony, referring to the shortage of skilled workers in the hotel and restaurant industry.
This course, held for the first time, was made possible by an expert in this field, Katharina Jancsik, who has recently started working as a teacher for ISE. During the 20-week course, which also included a four-week internship in hotels and restaurants, the participants acquired general basic knowledge for these professions. The training plan included general basic knowledge, basics of cuisine, food and beverage knowledge, hygiene regulations, high-quality service in the restaurant, professional guest care, sales discussions and strategies as well as housekeeping tasks.
Before the certificate award ceremony, ISE Managing Director Peter Blendowski was pleased that some participants at ISE were aiming for the next level of qualification for the hotel and restaurant industry. In two steps you can obtain a professional qualification as a specialist in the hospitality industry, confirmed by the IHK. According to Blendowski, you also need to acquire a certain language skill, which is essential for the business.
Rainer Liermann, team leader in employment placement at the job center in Amberg, was pleased that the retrainees had mastered their task well. “This confirms that there will be a repeat,” he assured. He asked the group to encourage their circle of friends to take part in this measure and thus help them economically. Action supervisor Christina Nothof was amazed at what the ten men and women had learned linguistically and professionally. And ISE specialist Tanja Boes also confirmed that the group had acquired a great level.