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ISE Sprach- & Berufsbildungszentrum GmbH

The hospitality industry is urgently looking for new talent

The first step in training to become a specialist in the hospitality industry has been completed. After another 16 months of studying, the IHK exam is coming up. Image: H. Uschald

On the mountain. (usc) The course participants come from Kazakhstan, Brazil, Russia, Eritrea, Iraq, the Philippines and Germany and have the career goal of becoming a specialist in the hospitality industry with an IHK degree. They created the basis for this with the one-year practical pre-qualification at the ISE language and vocational training center in Amberg. At the same time, some interested parties began pre-qualification in the HoGa area (hotel and catering industry).

There is a shortage of skilled workers in the hotel and restaurant industry. The job center, employment agency and ISE Amberg want to remedy this with special courses for job seekers. After twelve months of basic training, the participants successfully passed an exam - with very good grades, as was heard at the certificate award ceremony. ISE education coordinator Peter Blendowski also reported very good reviews from the internship companies.

Five graduates of the completed pre-qualification and four further newcomers have now started the 16-month retraining to become specialists in the hospitality industry (IHK). Such shortened training is intended for Germans, EU citizens, people with a migration background and refugees who are registered with the employment agency or job center.

Die erstmals im Februar 2019 gestartete Bildungsmaßnahme wurde erst möglich, nachdem das ISE Sprach- und Berufsbildungszentrum eine Fachkraft auf diesem Gebiet, Katharina Jancsik, engagiert hat. Sie hat die Qualifizierung als Bachelor of Science in “Catering, Tourismus & Hospitality Services”, ist Ausbilderin sowie Dozentin für das Hotel- und Gaststättengewerbe (HOGA) und hat über 20 Jahre Berufserfahrung im Gastgewerbe.

Ralf Doschat, deputy head of the Amberg-Sulzbach job center, found words of appreciation for the good training at the ISE language and vocational training center. It's not easy. And he hopes that the graduates find the job they want. “The employment agents from the employment agency and the job center had a good hand in selecting the course participants,” said the employment placement team leader at the job center, Rainer Liermann, appreciatively. With the IHK certificate in your pocket, in January 2022, all doors in the hospitality industry will be open to you, assured Liermann.

Escape from Eritrea to Germany in three years

“Anyone who wants to know what world peace looks like should come to us.” This is how Peter Blendowski described the harmony and cohesion among the course participants from very different cultural backgrounds. He particularly highlighted the fate of a customer from the job center, Rezan Andebrhan (26 years old) from Eritrea.

The devout Christian started the venture of an odyssey with some compatriots at the age of 20. Their adventurous escape took them via Ethiopia, Sudan, Libya and - after an adventurous two-day journey in a small boat - to Italy. And from there finally to Germany. She left her small village behind without ever having attended school. At home she looked after her parents' livestock.

Since she could neither read nor write, she was taken to an integration course with literacy in the district. In addition to German, she also learned her native language, Tigrin. After a stopover in Tanzfleck, with the support of the ISE language and vocational training center, the course participants and the job center, she found a small apartment in Amberg, which made her upcoming retraining visit at ISE possible. “During her internship in a restaurant in Amberg, she made such a good impression that she was immediately offered a mini-job,” reported education coordinator Peter Blendowski to representatives of the job center.