A measure for activation and professional integration in accordance with Section 45 Paragraph 1 Sentence 1 SGB III
The ISE Language and Vocational Training Center has been imparting knowledge in a wide variety of areas for several years. The focus of the courses is on introducing participants to a training and workplace as well as identifying, reducing or eliminating barriers to placement in accordance with Section 45 Paragraph 1 SGB III. In the last courses, the majority of course participants were able to take up work subject to social security contributions or take up a training position through placement support activities at the ISE Language and Vocational Training Center.
Contents:
1) Key qualifications
a) Personal skills
- Motivation
- performance
- Self-assessment
- Willingness to change
- Increasing stamina
- Positive thinking
- Overcoming personal barriers
- Development of goals
b) Social skills
- Communication
- Cooperation/team ability
- Ability to deal with conflict
- Building daily structures
- Punctuality, commitment
c) Methodological skills
- Troubleshooting
- Work organization
- Learning techniques
- Classification and evaluation of knowledge
d) IT and media competence
- IT basics
- Introduction and deepening of Microsoft Word
- Introduction and deepening of Microsoft Excel
- Dealing with print media and VerBIS
2) Overview of the labor market
Overview of the current labor market in the region/nationwide, possibly across Europe, as well as an outlook on future developments
Working conditions and requirements in various industries
3) Imparting sales knowledge
a) Commercial basics
- Retail range
- General product knowledge
- Visual merchandising, exercises for product presentation
- Ergonomics-friendly way of working
- Specialist arithmetic
b) Special goods and goods sales customers as required
- food and beverages
- Electrical appliances (household appliances, consumer electronics, mobile communications)
- Garden and hardware stores
- Textiles, shoes and leather goods
- Drugstore
c) Cash register operation
- Cash register systems, merchandise management systems, payment systems
- Cash register training
d) Sales techniques
- Basics of successful communication
- Intensive training in sales conversations
- Training in complaint discussions and dealing with conflict situations
- Marketing
- Sales psychology and strategy
e) Practical days
- Dealing with cash register systems
- Inventory
- Inventory maintenance
- Sales simulations
f) Range maintenance
- Handling of the goods
- Presentation and assembly
- Price labeling, advertising
g) E-Commerce Commerce Commerce Commerce Commerce Commerce
- Impart internet knowledge
- Online shopping/selling
Practice
- As part of the measure, a four-week internship is carried out.
- You can implement your knowledge and skills in the internship.
- You have the opportunity to find your way into a company through internships.
- Our numerous personal contacts with regional employers will help you find a suitable internship position.
- If necessary, we will accompany you to the interviews.
Application training
- Application and contact options/job search
- Internet (company homepages, job search engines, Federal Employment Agency job exchange)
- regional and national daily newspapers, specialist newspapers
- responsible chambers
- initiative application
- other media
- Advantages and disadvantages of different types of applications
- The content of a job advertisement and subsequent analysis
- The interview
- Preparation
- Time and travel planning
- the outfit
- the conduct of the conversation
- the content of the interview
- Question and answer techniques
- correct argumentation technique
- Your rights in the interview
- Self-marketing
- Personnel questionnaire
- Review of your documents
- job references
- Certificates
- previous cover letters, CV, etc.
- Creation of current application documents
- new form and structure of the CV
- Wording in the cover letter
- Contents of a cover page
- Sorting the documents
Certification: The ISE Language and Vocational Training Center is an approved provider under employment promotion law. Approved by the expert body of TÜV Rheinland Cert GmbH – a certification body accredited by the German Accreditation Body (DAkkS).
